ISO IEC 20000 Foundation Training

ISO IEC 20000 Foundation Training

ISO IEC 20000 Foundation Training

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About Course

Our expert trainers will help you get ISO/IEC 20000Foundation training and find the key components you need to manage and implement the SMS software outlined in ISO/IEC 20000.

In this course, you’ll learn about the different parts of an SMS, such as the SMS policy, procedures, measurements of overall performance, management’s commitment, an internal audit, an overview of the management, and continuous improvement.

Be a person who works in Service Management and learn this technical course without any problems with the help of our well-experienced trainers in online classes and self-paced tutorials.

Find out about the best ways to work with this technology and get a job with one of the best companies. This is one of the good ways to get better at being a leader. have set up online classes for training.

Our expert trainers will help you get the ISO/IEC 20000 Foundation certification, ace the interviews, and move up in your career while making a lot of money.

Who can learn the ISO IEC 20000 Foundation Training:

The ISO IEC 20000 Foundation training is designed for people who want to learn about the ISO IEC 20000 standard and how to implement it in their organizations.

What you will learn ISO IEC 20000 Foundation Training:

In this ISO IEC 20000 Foundation Training, you will learn the basics of the ISO IEC 20000 standard and how to implement it in your organization. You will also learn about the benefits of ISO IEC 20000 certification and how to prepare for the certification exam.

 

           Frequently Asked Questions

1.What is ISO 20000 Foundation?

This Qualification is the first level of the ISO/IEC 20000 Certification Scheme provided by PeopleCert. The Foundation Certification covers the knowledge required to gain an understanding of the content and requirements of the international standard ISO/IEC 20000: IT Service Management.

2.What are the Benefits of ISO 20000?

By achieving the ISO 20000 Certification, your Organization will be able to gain benefits such as: Improving Corporate Image and Credibility, Increased Customer Confidence, Reduction in Incidents and Improved Incident Management.

3.What are the Features of ISO 20000?

The ISO 20000 Standard helps organizations Benchmark how they deliver managed Services, Measure Service Levels and Assess their performance. It is broadly aligned with and draws strongly on ITIL.

4.Is ISO 20000 Worth IT?

Achieving ISO 20000 Certification Demonstrates to your Customers, Suppliers and Partners that your Organization takes a Best-Practice Approach to ITSM. Having an ISO 20000 Qualification can also Improve your Career and Salary Prospects.

5.What are the 4 major types of ISO?

Different Kinds of ISO Standards

ISO 9000 – Quality Management. ISO 9000 is Internationally viewed as the best Practice for Quality Management. …

ISO 22000 – Food Safety Management. …

ISO/IEC 27000 – Information Security Management Systems. …

ISO 31000 – Risk Management.

What Will You Learn?

  • 1. An overview of the ISO 20000 standard family
  • 2. Overview of management systems and the process approach
  • 3. Fundamental IT Service Management Principles
  • 4. Presentation of general requirements for ISO/IEC 20000-1:2005 clauses
  • 5. Phases of ISO/IEC 20000:2005 framework implementation
  • 6. Change management planning and implementation.

Requirements

  • Prerequisites of the ISO IEC 20000 foundation Training
  • ISO IEC 20000 foundation Training is a comprehensive Training that covers all the topics that you need to learn to understand ISO IEC 20000 requirements. It is a very useful Training for students of the IT industry who want to build a career in IT service management.

Course Content

1. An overview of the ISO 20000 standard family

2. Overview of management systems and the process approach

3. Fundamental IT Service Management Principles

4. Presentation of general requirements for ISO/IEC 20000-1:2005 clauses

5. Phases of ISO/IEC 20000:2005 framework implementation

6. Change management planning and implementation

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  • Duration
    5 hours 20 minutes
  • Total Enrolled 0
  • Lessons 0
  • Last Update October 13, 2023